Time Warner Cable sucks. I’m pretty sure they’re the worst company on planet Earth. They may even be the worst company on Earth II, for that matter.
I hope that
every TWC customer who reads this, and even those who don’t, will do what I am
going to do this month and just not pay your cable bill this month. I know they have buckets of cash. But if every single subscriber just skipped
paying their bill for one month, surely they would notice that right?
As I’m sure
you all know, TWC, the retched company I happen to get both my cable TV and my
internet from, is currently in a fee dispute with CBS, the formerly proud
network that once gave us the classic Mary Tyler Moore Show and now foists
dreck like Big Brother upon us. What
that means is, I haven’t been able to watch a thing that CBS has broadcast
since the beginning of August.
So, for me,
and all of TWC’s other gazillion subscribers, “CBS” stands for “Can’t Be Seen.”
At first,
that wasn’t a problem because, really, who the hell watches any of the crap
that CBS airs?
But now it’s
getting to be extremely inconvenient.
You see this
week the US Open Tennis Championships started this week. And while a lot of the preliminary stuff is
on ESPN2, which TWC hasn’t seen fit to block yet, the finals, the semi-finals—
in fact, all the big, important matches—will air exclusively on CBS. That’s next weekend. And on this weekend, Labor Day Weekend, most
of the tennis will also be on CBS, not ESPN2.
I probably
haven’t mentioned it before, but I am a big tennis fan. Tennis is my second favorite spectator sport,
right after basketball. And unlike the
previous grand slam tennis events this year, I’m home, not in Vegas for the US
Open, and was looking forward to watching a lot of tennis these two weeks.
Furthermore,
we are getting close to the start of the Fall TV season, and my favorite show—in
fact, pretty much the only regular “entertainment” show I make a point of
watching these days—is The Big Bang Theory (see here),
which happens to air on CBS. It isn’t a
problem yet because they’ve been in reruns and I’ve seen them all. But come late September, I will be screwed
once again if TWC and CBS don’t settle this silly dispute.
I don’t know
what the dispute is about and I really don’t care. OK, I do know what it’s about. Money.
Of course. Both companies want
more of it. Duh.
Now, as it happens,
both companies make shitloads of money every year, and I guess they need to
make even bigger shitloads of money. And
you know what? That doesn’t bother me at
all. I believe in capitalism. I think each one of those companies has every
right to make as much money as they possibly can. In fact, their stockholders
demand just that.
I’m just pissed
that I’m stuck in the middle of this dispute.
Now, without sitting down and having all the facts and figures in front
of me, without being privy to the negotiations, it would be hard for me to say
who is right and who is wrong in this fight.
Except for
one thing that makes me think that Time Warner is wrong. And that is, every other single television
content provider in the country is still providing CBS as part of their
service. Every single one. Only TWC is balking at providing CBS. So either every other single TV provider is
making a huge mistake, or….TWC has its head up its ass.
Guess which
of those I think is true?
All I know
for sure is that I am paying a ridiculous amount of money every month to TWC
for their service, and they are not providing me all the service I am paying
for.
The other
day, I called their billing department to dispute my latest bill, telling them
that they were not providing me the service they were billing me for. I expected them to make some kind of tiny,
dinky adjustment in my bill for the time they haven’t been providing CBS.
I was
prepared to laugh at their ridiculously tiny adjustment.
What I wasn’t
prepared for was that they offered me no adjustment whatsoever.
Yeah, that’s
right. They expect me to pay the same
this month as last even though they are no longer providing me with one of the four
major broadcast networks! They won’t let
me take even a penny off my bill.
Now do you
see why I think they’re the worst company on several Earths?
OK, to be
fair to these goniffs, they did say that with my next month’s bill, they
were going to include a coupon good for $5.99 towards watching an On Demand
Movie. One coupon. Just one.
Be still my
heart.
I admit I had
underestimated just how bad they are.
I told the
poor schlub who took my call that I wasn’t going to send them one penny until
they put CBS back on.
That will mean
nothing to them, I know. But if every
single subscriber refused to pay their bill this month? Like I said, that might get their attention.
I know some
of you might be asking why I don’t switch service providers. Well, it’s not that simple. For one thing, it’s a major
inconvenience. Also, my homeowners
association doesn’t allow satellite dishes on our roofs, so that’s another
issue. And then, if I did switch, I’d
have to make sure that the new provider carried all the channels I want. Last season, the Lakers switched networks,
and some of the local providers didn’t pick up their channel. Oh, and by the way, the new Lakers channel
happens to be….are you ready….Time Warner Cable Sports!
When I called
TWC, they offered me a free indoor, rabbit ears antenna so I could pick up CBS
over the airways. Trouble with that is,
I live in an area where I can’t receive an over the air signal. Even with a roof antenna (which I wouldn’t be
allowed to put up anyway).
And because I
also get my internet through TWC, CBS.com is not allowing their programs to be
streamed to TWC customers via the internet.
Anyway you
look at it, I’m screwed.
So, F.U. Time
Warner Cable. You suck. You can kiss my ass if you expect me to pay
you for this past month’s (lack of) service.
I urge TWC
subscribers everywhere to stop paying your bill. They can’t cut off service for all of us, can
they?
And if they
do….what service?
Edited to add: reader Jon pointed out (below) that Kaley Cuoco, star of the Big Bang Theory, and depicted above, was once a nationally ranked tennis player in your youth, so there is a tie-in with her and the tennis that I am missing. Thanks, Jon. Here's a pic of Kaley playing tennis. Looks like she has a couple of Aces already.
((Edited again to add....dispute over, CBS back on my cable. Lesson to those mega corporations....don't mess with me. See here))
Edited to add: reader Jon pointed out (below) that Kaley Cuoco, star of the Big Bang Theory, and depicted above, was once a nationally ranked tennis player in your youth, so there is a tie-in with her and the tennis that I am missing. Thanks, Jon. Here's a pic of Kaley playing tennis. Looks like she has a couple of Aces already.
((Edited again to add....dispute over, CBS back on my cable. Lesson to those mega corporations....don't mess with me. See here))